Frequently, we wonder Why don't these people get it? Can't they understand that this change is good? That we all will be better for it??
Well, in a word, NO.
"They" don't understand because we've done a lousy job explaining this change to them. And probably the three thousand changes that occurred just before this one. Yes, our folks did notice those myriad changes before.
Some of which were successful, many were not.
Remember, there's only two people who really, truly, no-kidding, appreciate change at face value: The person controlling the change, and the person(s) personally benefiting from it.
Everyone else needs to be sold on the advantages, purpose, and reasons for the change(s). Note to Leader: That's your job.
As usual, success in leadership distills down into the most basic form -- communication.
Until later...
KB
Kevin Berchelmann
http://www.triangleperformance.com/
 |
 D. Kevin Berchelmann View my profile here |
Friday, September 26, 2008
Tuesday, September 16, 2008
Well, it's getting better...
Recently, I was working with the front-line supervisors of a large client of mine. We were discussing how far senior leadership had come since we began down the path of change, evolving from a more "controlling" environment to a more empowered one, with resulting communications, performance expectations, etc.
It's been an interesting ride.
Anyway, when asked "So, are we making progress?" One supervisor participant offered the comment, "Well, it's getting better."
In leadership parlance, folks, that is a rousing success. A standing ovation. The "wave" at a football game. We reached that par-5 in two...
"We're getting better." That's the key to this whole thing, isn't it? There's no simple, three-line memo that we can send out that says, "Effective Tuesday, we'll become better leaders."
No, it's a process, and success looks like a series of small victories in succession. We've got to work -- proactively -- at becoming better leaders today to be capable and ready to deal with whatever changes tomorrow brings. And... there will be changes.
Are your folks saying -- when you're not within earshot -- "we're getting better."?
They should be...
KB
Kevin Berchelmann
http://www.triangleperformance.com/
It's been an interesting ride.
Anyway, when asked "So, are we making progress?" One supervisor participant offered the comment, "Well, it's getting better."
In leadership parlance, folks, that is a rousing success. A standing ovation. The "wave" at a football game. We reached that par-5 in two...
"We're getting better." That's the key to this whole thing, isn't it? There's no simple, three-line memo that we can send out that says, "Effective Tuesday, we'll become better leaders."
No, it's a process, and success looks like a series of small victories in succession. We've got to work -- proactively -- at becoming better leaders today to be capable and ready to deal with whatever changes tomorrow brings. And... there will be changes.
Are your folks saying -- when you're not within earshot -- "we're getting better."?
They should be...
KB
Kevin Berchelmann
http://www.triangleperformance.com/
Subscribe to:
Posts (Atom)
